IMPORTANT – COVID19

For your safety, we inform you of the measures that our company takes and of the recommendations that our clients must follow.

Our protocol

INDIVIDUAL ACCOMMODATIONS
Our accommodations have individual access and customers only share the garden areas or passage.
INFORMATION FOR THOSE AFFECTED
We have detailed information on nearby health centres and hospitals (with address, telephone number and opening hours).
INFORMATION IN DIGITAL FORMAT
We have material on tourist services and resources of our region in digital format, to avoid contact with physical materials.
PROTOCOL OF ACTION
We have a disinfection protocol to be applied immediately if any suspicious case is detected and transferred to the health centre.
DECREASE IN CAPACITY FOR SAFETY
We have significantly reduced our permitted capacity, to avoid crowding and make your stay safer.
TRAINED STAFF
We have prepared our employees to avoid direct contact with the client and have trained them on good practices to prevent contagion by covid19.
CODE LOCK
Our accommodation has code locks for access to the accommodation, so we avoid giving out keys and the necessary contact.
WE AVOID CROWDING
We manage the access of our clients so that there are no crowds or queues, in order to avoid contact between them.
CLEANING PRACTICES
The accommodation has been perfectly ventilated and disinfected to make your stay safe. We have taken special care in disinfecting knobs, handles, taps and places and objects that may have been manipulated.
USE OF OZONE
In the cleaning and disinfection we use OZONE air purification devices, every time a customer leaves the accommodation/stay (checkout).
PROTECTION DURING CLEANING
All staff entering the rooms, including cleaning staff, are required to wear a mask and gloves.
COMMON AREAS
Common areas are cleaned and disinfected every day.
AT THE CUSTOMER’S DISPOSAL
We have hydroalcoholic solutions and / or disinfectants to provide customers who need it.
DISINFECTANT SOLUTIONS IN COMMON AREAS
We have placed hydroalcoholic solutions and/or hand sanitizers in public areas for the use of our clients.
SPACE ALLOCATION
We have assigned common spaces with specific indications so that our clients only use the areas that have been assigned to them and, thus, avoid accidental contagion.
CONTACTLESS PAYMENT
For the payment of services we have devices compatible with remote payment devices (contactless).
CLEANING THE DATAPHONE
We disinfect and clean the dataphone after each use.
HVAC CHECK
We have increased the frequency of inspection and filter cleaning of our HVAC equipment.
PRECHEKIN SYSTEM
I have the CHECKIN TOOLS system provided by MisterPlan, which allows me to perform the pre-checkin (data registration from your home), including the scanning of ID and PASSPORT data. This allows to reduce to the maximum the time and the contact required for the entrance to the accommodation.
REMOTE KEY SYSTEM
I have the REMOTE KEY system provided by MisterPlan, which is designed to provide access codes for opening keys, thus reducing contact with the customer and, therefore, the possibility of accidental infection.

IMPORTANT – COVID19

For your safety, we inform you of the measures that our company takes and of the recommendations that our clients must follow.

Our protocol

INDIVIDUAL ACCOMMODATIONS
Our accommodations have individual access and customers only share the garden areas or passage.

INFORMATION FOR THOSE AFFECTED
We have detailed information on nearby health centres and hospitals (with address, telephone number and opening hours).

INFORMATION IN DIGITAL FORMAT
We have material on tourist services and resources of our region in digital format, to avoid contact with physical materials.

PROTOCOL OF ACTION
We have a disinfection protocol to be applied immediately if any suspicious case is detected and transferred to the health centre.

DECREASE IN CAPACITY FOR SAFETY
We have significantly reduced our permitted capacity, to avoid crowding and make your stay safer.

TRAINED STAFF
We have prepared our employees to avoid direct contact with the client and have trained them on good practices to prevent contagion by covid19.

CODE LOCK
Our accommodation has code locks for access to the accommodation, so we avoid giving out keys and the necessary contact.

WE AVOID CROWDING
We manage the access of our clients so that there are no crowds or queues, in order to avoid contact between them.

CLEANING PRACTICES
The accommodation has been perfectly ventilated and disinfected to make your stay safe. We have taken special care in disinfecting knobs, handles, taps and places and objects that may have been manipulated.

USE OF OZONE
In the cleaning and disinfection we use OZONE air purification devices, every time a customer leaves the accommodation/stay (checkout).

PROTECTION DURING CLEANING
All staff entering the rooms, including cleaning staff, are required to wear a mask and gloves.

COMMON AREAS
Common areas are cleaned and disinfected every day.

AT THE CUSTOMER’S DISPOSAL
We have hydroalcoholic solutions and / or disinfectants to provide customers who need it.

DISINFECTANT SOLUTIONS IN COMMON AREAS
We have placed hydroalcoholic solutions and/or hand sanitizers in public areas for the use of our clients.

SPACE ALLOCATION
We have assigned common spaces with specific indications so that our clients only use the areas that have been assigned to them and, thus, avoid accidental contagion.

CONTACTLESS PAYMENT
For the payment of services we have devices compatible with remote payment devices (contactless).

CLEANING THE DATAPHONE
We disinfect and clean the dataphone after each use.

HVAC CHECK
We have increased the frequency of inspection and filter cleaning of our HVAC equipment.

REMOTE KEY SYSTEM
I have the REMOTE KEY system provided by MisterPlan, which is designed to provide access codes for opening keys, thus reducing contact with the customer and, therefore, the possibility of accidental infection.

IMPORTANT – COVID19

For your safety, we inform you of the measures that our company takes and of the recommendations that our clients must follow.

Our protocol

INDIVIDUAL ACCOMMODATIONS Our accommodations have individual access and customers only share the garden areas or passage.

INFORMATION FOR THOSE AFFECTED We have detailed information on nearby health centres and hospitals (with address, telephone number and opening hours).

INFORMATION IN DIGITAL FORMAT We have material on tourist services and resources of our region in digital format, to avoid contact with physical materials.

PROTOCOL OF ACTION We have a disinfection protocol to be applied immediately if any suspicious case is detected and transferred to the health centre.

DECREASE IN CAPACITY FOR SAFETY We have significantly reduced our permitted capacity, to avoid crowding and make your stay safer.

TRAINED STAFF We have prepared our employees to avoid direct contact with the client and have trained them on good practices to prevent contagion by covid19.

CODE LOCK Our accommodation has code locks for access to the accommodation, so we avoid giving out keys and the necessary contact.

WE AVOID CROWDING We manage the access of our clients so that there are no crowds or queues, in order to avoid contact between them.

CLEANING PRACTICES The accommodation has been perfectly ventilated and disinfected to make your stay safe. We have taken special care in disinfecting knobs, handles, taps and places and objects that may have been manipulated.

USE OF OZONE In the cleaning and disinfection we use OZONE air purification devices, every time a customer leaves the accommodation/stay (checkout).

PROTECTION DURING CLEANING All staff entering the rooms, including cleaning staff, are required to wear a mask and gloves.

COMMON AREAS Common areas are cleaned and disinfected every day.

AT THE CUSTOMER’S DISPOSAL We have hydroalcoholic solutions and / or disinfectants to provide customers who need it.

DISINFECTANT SOLUTIONS IN COMMON AREAS We have placed hydroalcoholic solutions and/or hand sanitizers in public areas for the use of our clients.

SPACE ALLOCATION We have assigned common spaces with specific indications so that our clients only use the areas that have been assigned to them and, thus, avoid accidental contagion.

CONTACTLESS PAYMENT For the payment of services we have devices compatible with remote payment devices (contactless).

CLEANING THE DATAPHONE We disinfect and clean the dataphone after each use.

HVAC CHECK We have increased the frequency of inspection and filter cleaning of our HVAC equipment.

REMOTE KEY SYSTEM I have the REMOTE KEY system provided by MisterPlan, which is designed to provide access codes for opening keys, thus reducing contact with the customer and, therefore, the possibility of accidental infection.

INDIVIDUAL ACCOMMODATIONS
Our accommodations have individual access and customers only share the garden areas or passage.

INFORMATION FOR THOSE AFFECTED
We have detailed information on nearby health centres and hospitals (with address, telephone number and opening hours).

INFORMATION IN DIGITAL FORMAT
We have material on tourist services and resources of our region in digital format, to avoid contact with physical materials.

PROTOCOL OF ACTION
We have a disinfection protocol to be applied immediately if any suspicious case is detected and transferred to the health centre.

DECREASE IN CAPACITY FOR SAFETY
We have significantly reduced our permitted capacity, to avoid crowding and make your stay safer.

TRAINED STAFF
We have prepared our employees to avoid direct contact with the client and have trained them on good practices to prevent contagion by covid19.

CODE LOCK
Our accommodation has code locks for access to the accommodation, so we avoid giving out keys and the necessary contact.

WE AVOID CROWDING
We manage the access of our clients so that there are no crowds or queues, in order to avoid contact between them.

CLEANING PRACTICES
The accommodation has been perfectly ventilated and disinfected to make your stay safe. We have taken special care in disinfecting knobs, handles, taps and places and objects that may have been manipulated.

USE OF OZONE
In the cleaning and disinfection we use OZONE air purification devices, every time a customer leaves the accommodation/stay (checkout).

PROTECTION DURING CLEANING
All staff entering the rooms, including cleaning staff, are required to wear a mask and gloves.

COMMON AREAS
Common areas are cleaned and disinfected every day.

AT THE CUSTOMER’S DISPOSAL
We have hydroalcoholic solutions and / or disinfectants to provide customers who need it.

DISINFECTANT SOLUTIONS IN COMMON AREAS
We have placed hydroalcoholic solutions and/or hand sanitizers in public areas for the use of our clients.

SPACE ALLOCATION
We have assigned common spaces with specific indications so that our clients only use the areas that have been assigned to them and, thus, avoid accidental contagion.

CONTACTLESS PAYMENT
For the payment of services we have devices compatible with remote payment devices (contactless).

CLEANING THE DATAPHONE
We disinfect and clean the dataphone after each use.

HVAC CHECK
We have increased the frequency of inspection and filter cleaning of our HVAC equipment.

REMOTE KEY SYSTEM
I have the REMOTE KEY system provided by MisterPlan, which is designed to provide access codes for opening keys, thus reducing contact with the customer and, therefore, the possibility of accidental infection.